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Are there any warranty or return policies?All Polyjumps and Topline items are made to order and customized to your specifications. Due to the personalized nature of these products and their high demand, we are unable to accept returns or offer refunds once an order has been placed.
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Are there any discounts or promotions available?For the best competitive pricing, please feel free to email us at [sales@tlequine.com]. Our team will be happy to assist you with any available discounts or promotions tailored to your specific needs.
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Why is there a price difference between Polyjumps' official website and your platform?When customers see the pricing on the PolyJumps website they will notice the pricing is in British pound sterling. Our pricing on our website reflects the conversion from British pound sterling to US dollars as well as incorporating VAT, customs and duties fees, along with shipping container expenses. As exclusive North American distributors, we're proud to offer these unique, high-quality jumps that can't be found elsewhere in the US. Your investment guarantees a premium equestrian experience.
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Can you find out how much it will cost to ship to my house/barn?Certainly, Please email us with your name, number, address, and items you are interested in and we will find the best shipping price!
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I heard you do contracting manufacturing can you make me this...?Yes! Topline Equine is proud to be part of a family-owned contract manufacturing business that specializes in cleaning room supplies and marine products. This unique combination gives us the skill and expertise to produce high-quality products that are perfect for the harsh environment of a barn and outdoors. We use only the best materials available, and our team is dedicated to delivering outstanding results for our customers. From consultation to manufacturing and delivery, we are committed to providing excellent service every step of the way. Drawing from our extensive experience in the equestrian world, we've encountered the challenges associated with supplies for horses. The market is inundated with products that deteriorate due to weather conditions and are made out of the cheapest materials. However, these very challenges have served as our inspiration at Topline Equine. We've embarked on a mission to provide you with horse products crafted from the highest-quality materials, ensuring both durability and a show-ready experience every day!
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